365-day return policy
Shipping $9 - Free over $75-
03 7003 9232 - (business days 10am-6pm aest)
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I haven't received my order yetStandard shipping takes 8 - 15 working days, but most packages should arrive in 8-12 business days for metropolitan areas. We hope you can be a little patient i...Read moreWhen will my package arrive?If you chose standard shipping, your package should arrive within 5-10 business days. Orders to metropolitan areas usually arrive in 5-7 business days. Expr...Read moreHow does Track & Trace work?Please check the "Your order has been shipped" email, that will contain your tracking link. If you didn't receive this email, please check your spam folder. If...Read moreReceived broken/faulty itemWe always quality control everything in our warehouse. If you’ve received a broken or faulty product we're terribly, terribly sorry. We will get this resolv...Read moreHow is my order shipped? (delivery options)Orders of $99 and over We offer FREE standard shipping on all orders of $99 or over. Shipping takes 5-10 working days for 97% of the orders, but in exceptional...Read moreReceived wrong itemIf you received the wrong item or are missing 1 or more items from your order, please contact us and include the following information if possible: Your orde...Read moreItem missing from your orderIf there’s an item missing from your order, please contact us and include your order number and the name of the item that is missing. We will send a replace...Read moreNot home for delivery?Orders shipped with Standard Shipping If no one is home when the delivery is made, the package will be left in a safe place, or a note will be left indicating...Read moreHow is my order packed?Nothing is more important to us, than your product arriving to you safe and unharmed! Depending on the type of items you’ve bought, your order will be packed...Read moreCan I pick up from your shop?Unfortunately the only place you would be able to pick up your order is at Trendhim headquarters in Horsens, Denmark. This is where we have our warehouse. If...Read more

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We’re available all business days 10am - 6pm AEST
03 7003 9232