FAQ - Trendhim Gift Card
Once your order is complete, you'll receive an order confirmation by email. Your digital gift card follows in a separate email as soon as your payment has been processed. If your order also contains other products, the gift card is sent when the full order ships.
Add the products you want to your cart and enter the gift card code in the designated field in your cart overview.
Due to VAT legislation, the gift card can only be used on the same store it was bought. E.g. a card bought through www.trendhim.co.uk can only be used on www.trendhim.co.uk and a card bought on our .com store can only be used on .com. The gift card is valid for 3 years from the date of purchase.
Sorry, we don't currently support balance self-checking, but we do keep track of your deposit. Please contact our customer support if you have any questions about your gift card.
Yes, you can. The code is valid as long as the balance behind it is positive. But we recommend using the whole card at once – you save on shipping, and we save on packaging. It's one of those rare win-wins.
Contact our customer support, and they can refund any unused gift card via bank transfer.
